As a people leader both in my professional and personal life
I am always looking to hone my skills.
But I prefer to read books that provide lessons with hooks tied to
things I care about like for example Disney parks. And I have been lucky enough to stumble on
Between Books that provided leadership and business lessons and used these
teachings in my own leadership. But something
I had not stumbled upon yet was a book with lessons found in Disney’s Hollywood
Studios.
Disney’s Hollywood Studios: From Show Biz to Your Biz by J. Jeff Kober provides a leadership
tour of Disney’s Hollywood Studios.
Kober walks his readers through the Florida theme park, providing a
description of attractions and landmarks and then building out principles that
can be applied to leadership. All of the
short chapters start with a physical location within Disney’s Hollywood Studios
which is supported with a tale from that location or one of its real life
connections. Many chapters have extra
details called out in bold text for the reader to linger on. And every chapter ends with at least four
questions for the reader to reflect on to help one better incorporate the
lesson into their own life.
I started this volume thinking I was not going to be
learning, just reading. Instead on page
four I went into a discussion of wayfinding, providing visual clues to help
users find their way. And this was
following on page five with service netting, putting nets in place to help customers
before they can make a mistake. And I
found myself thinking through how and if my own business unit had service nets
and which ones we could put in place.
And Kober had not even left the parking lot. So I was impressed early that I still had
much to learn in leadership and business, and Kober could teach it to me. I am guessing that many readers may be able
to escape the parking lot and get into the park before stumbling on new
information. But it impressed me early
that Kober was going to provide most readers with new tools for their business
life.
Though the stories all start within the park, many leave the
park quickly. However, when Kober’s
supporting stories leave Disney’s Hollywood Studios they are tied into the
location discussed within the park. For
example, the discussion of Beauty and the
Beast – Live on Stage is followed by
a discussion that includes the history of Beauty and the Beast stage show and providing dynamic products, for
extra details did you know Hugh Jackman played Gaston on stage in Australia? The chapter on One Man’s Dream discusses success
through disappointment and shines the light on Walt Disney’s life to show how perseverance
can overcome obstacles. These Disney ties will keep the attention of
Disney fans looking to improve their business acumen.
I don’t always read business books, but when I do I really
really hope they include Disney! J. Jeff
Kober in Disney’s Hollywood Studios: From Show Biz to Your Biz provides a
context that Disney fans will enjoy to improve their leadership and business
skills, much like he did in Lessons from Epcot. And his highlighting of an under appreciated
park helps provide a fresh Disney context from which we can learn from.
Review Copy Provided
by Theme Park Press
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